One Hour – The Optimal Time Humans Can Concentrate While Learning.
Previously, the only ways to get training for Reedholm parametric test systems was to either have us come onsite for a private one day class, or for technicians to Texas.
In the age of Covid-19, we are trying something new:
We will be offering a series of one hour classes. These are a mix-match of slides, show and tell, and questions and answers.
The hope is that the one hour sessions are a big hit, and that we can offer future classes covering other aspects of parametric test (calibration, test plan editing/creation, high voltage measurements, etc.).
The format will be via a Zoom Webinar. That means you can participate from wherever you happen to be (home, work) but not driving.
The first class is on Basic Maintenance of Reedholm Systems. That means we will teach:
How to take the system to Minimum Configuration
How to set address settings for individual modules
How to set up the instruments and slot dependencies
How to run Diagnostics
How to copy and send in DIAG results
This class is being offered at two times. We aim to start and end on-time:
Wednesday, Nov. 11 at 11am Central Time (USA)
Wednesday, Nov. 18 at 9pm Central Time (USA)
You will need to register in advance to be able to attend the webinar.
For early registration, service contract customers can use support hours, or pay $200. Or $300 for customers without service contracts. These prices are good through October 31st.
Prices after October 31st are $400 for service contract customers, and $600 for customers without service contracts.
We are having a short term sale on several types of modules in our inventory, including new modules available for immediate delivery. All of the modules in the discontinued or obsolete categories are no longer built. Outside of the warranty period, discounted modules are repaired on a best effort basis, and obsolete modules are not repaired.
Please let us know if you would like a quote for any of the items, as that will also allow us to confirm if the items of interest are still available.
As always, customers with an active service agreement are eligible for an additional 10% discount.
Reedholm systems are used all over the world for the gamut of parametric tests – ranging from process control monitoring, reliability, device characterization, and functional testing. While the systems are quite reliable, inevitably there is the occasional failure. Being able to isolate what is at fault is not trivial, but there are some tricks of the trade that can be employed to simplify this troubleshooting.
You may have been advised before to “take the system to minimum configuration” to aid in troubleshooting. As this might be delving into the unknown for some, we are offering abbreviated on-line webinar’s to teach the basics of maintenance for the Reedholm systems. We hope you find this foray to be worthwhile!
Along that topic, I am reminded of a column I first came across some 20 years ago, with the main lesson of “making the problem worse” as the art of troubleshooting. A short clip of this article can be found below, as well as a link to the full article which we posted on the web site. Thank you Dr. Johnson for this insightful work.
Here is the excerpt of the article:
Last week, at a class in Rochester, NY, one of my students asked, “What is the most difficult kind of problem to debug?”
My answer came quickly: “Something that fails every two weeks.” If a device fails less often, you can pretend it isn’t happening and ship the product anyway. If it fails more often, you stand a much better chance of tracking down the source. Every two weeks is about the worst it can be.