From simple repairs or software fixes to full comprehensive agreements support, we can put together an offering tailored to your requirements.
Good support starts with making a highly reliable test system – and Reedholm’s average 3 year MTTF means the test system usually online and ready to test. Solid designs, coupled with backwards compatible software designs means test plans do not have to be redone with every revision of software and hardware. And if changes have un-desired affects, we work with customers to either back out those changes, or make alterations to the code so that system reliability and uptime is not degraded.
We work directly with customers to add new capabilities – whether it be an entirely new system type, or simply the addition of specific software features, or a full software release. Such projects include the expansion of measurement capabilities from 2kV to 10kV, or from 5A to 50.
Simply put, we make it easy to grow and evolve the system to meet your changing requirements. This total solution approach has won Reedholm a world-wide customer base that includes some of the largest semiconductor companies in the world. At the same time, because of their unique characteristics, Reedholm systems are sold to some of the smallest, up and coming companies that you may not have heard of – yet.